Resolving Quick Books Error H505: A Comprehensive Guide

 QuickBooks is an essential tool for managing finances, but encountering errors like H505 can be frustrating. This error usually indicates an issue with multi-user hosting setup or communication among workstations. Follow these steps to fix Error H505 and get back to smooth operations:

Resolving Quick Books Error H505


Fix Quick Books Error H505 Step by Step

Step 1: Verify Hosting Settings

  • Open QuickBooks on the server computer.

  • Navigate to the File menu and select Utilities.

  • Ensure that the option "Host Multi-User Access" isn’t selected. If it is, proceed by unchecking it.

  • Now, move to the workstations and repeat steps 1-3, ensuring that “Host Multi-User Access” is unchecked.

Step 2: Configure Firewall Settings

  • Access your computer’s Control Panel.

  • Go to System and Security and select Windows Defender Firewall from there..

  • Click on “Allow an app or feature through Windows Defender Firewall.”

  • Add QuickBooks to the exceptions list for both Private and Public networks.

  • Ensure that QuickBooks services such as QBDBMgrN.exe and QBW32.exe have both inbound and outbound access.

Step 3: Create a New Folder for Company File

  • On the server computer, create a new folder for the company file.

  • Share this folder by setting appropriate permissions.

  • Copy the company file to this newly created folder.

  • Access QuickBooks on the server, open the company file from the new location, and try switching to multi-user mode.

Step 4: Adjust Hosting Settings in QuickBooks

  • Open QuickBooks on the server computer.

  • Access the File menu and select Utilities.

  • Click on “Stop Hosting Multi-User Access.”

  • Follow the same steps on all workstations to ensure hosting is disabled.

  • On the server, turn on hosting again by selecting “Host Multi-User Access.”

Step 5: Use QuickBooks Database Server Manager

  • Install QuickBooks Database Server Manager on the server computer if it’s not Click the Database Server Manager and click on the “Scan Folders” tab.

  • Locate the folder containing the company file and add it to the list.

  • Click “Scan” to ensure the company file is visible to the server.

Step 6: Check QuickBooks Services

  • Press Win + R, type services.msc, and hit Enter.

  • Look for QuickBooksDBXX (XX indicates the version number) and ensure it’s running.

  • If not running, right-click and select Start.

Step 7: Use QuickBooks Connection Diagnostic Tool

  • The QuickBooks Connection Diagnostic Tool can be downloaded and installed from the Intuit website.

  • Run the tool and let it scan for network issues related to QuickBooks.

  • Follow the on-screen instructions to fix any identified issues.

Step 8: Update QuickBooks to the Latest Release

  • Open QuickBooks and navigate to the Help menu.

  • Click on “Update QuickBooks Desktop.”

  • Select the “Update Now” tab and follow the prompts to download and install updates.

Step 9: Restart Computers and Router

  • Restart all computers connected to the QuickBooks network.

  • Power off your router and modem, wait for a few minutes, and then power them back on.

Following these steps should help resolve Error H505 in QuickBooks and ensure smooth multi-user access. If the issue persists, consider seeking assistance from QuickBooks support or a qualified IT professional.


I hope this helps! Let me know if there's anything specific you'd like to add or change in the blog.


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